Dealing with Conflict and Confrontation: How to Keep Your Cool, Stand Your Ground and Reach a Positive Resolution

Helga A. Rhode

Dealing with Conflict and Confrontation: How to Keep Your Cool, Stand Your Ground and Reach a Positive Resolution

With this audio, listeners learn why conflict is inevitable and gain a positive way to look at it. Discover the two main readons conflicts occur (and how to see them coming), how to deterimine if the "conflict" is really just a misunderstanding, the best ways to deal with dirty tactics, and more.





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