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Home - Business & Economics - Customer Service
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The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy & Control Costs
Bill Price
Abridged on 9 CDs, $62.95
The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
Bill Price
Abridged on 1 MP3-CD, $39.95
The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price
Abridged on 9 Cassettes, $140.95
The Best Service Is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price
Abridged on 9 CDs, $148.95
The Ultimate Question : Driving Good Profits and True Growth
Fred Reichheld
Unabridged on 5 CDs, $47.95
Zingerman's Guide to Giving Great Service
Ari Weinzweig
Unabridged on 3 CDs, $33.95
They've been teaching service for so long at Zingerman's that it's hard to remember a day when they didn't. When they got into business in 1982, Paul Saginaw and Ari Weinzweig had only two other people on staff. And although all four were working har ...